How quickly will I receive my software license after purchase?

Most software licenses and digital products are delivered via email within 1 business day after order confirmation. Physical warranty certificates ship with free delivery on orders over $150 ex GST, typically arriving within 1-3 business days across New Zealand.

Can I transfer software licenses between devices?

Most licenses in our range are device-specific and non-transferable between different hardware models. Always check the product description or contact us before purchase if you're planning to move licenses between equipment.

Do you offer volume licensing for businesses?

Yes! Register for a business account to access trade pricing on volume software licensing purchases. We offer competitive rates for Auckland, Wellington and Christchurch businesses, with dedicated account management for larger orders and 30-day credit terms.

What happens if I need to return a software license?

Unopened and unregistered software products qualify for our 30-day return policy. Once a license key has been revealed or registered, it generally cannot be returned due to the digital nature of the product. Contact our customer support team with specific queries.

Can I upgrade my warranty after purchasing my hardware?

Yes, many warranty extensions like QNAP and Opengear products can be purchased after your initial hardware purchase, but typically must be added before the original warranty expires. Check the specific product details or contact us to confirm eligibility.

How quickly will I receive my software license after purchase?

Most software licenses and digital products are delivered via email within 1 business day after order confirmation. Physical warranty certificates ship with free delivery on orders over $150 ex GST, typically arriving within 1-3 business days across New Zealand.

Can I transfer software licenses between devices?

Most licenses in our range are device-specific and non-transferable between different hardware models. Always check the product description or contact us before purchase if you're planning to move licenses between equipment.

Do you offer volume licensing for businesses?

Yes! Register for a business account to access trade pricing on volume software licensing purchases. We offer competitive rates for Auckland, Wellington and Christchurch businesses, with dedicated account management for larger orders and 30-day credit terms.

What happens if I need to return a software license?

Unopened and unregistered software products qualify for our 30-day return policy. Once a license key has been revealed or registered, it generally cannot be returned due to the digital nature of the product. Contact our customer support team with specific queries.

Can I upgrade my warranty after purchasing my hardware?

Yes, many warranty extensions like QNAP and Opengear products can be purchased after your initial hardware purchase, but typically must be added before the original warranty expires. Check the specific product details or contact us to confirm eligibility.

[email protected]Free NZ Delivery over $150

HelpStore

software-licensing

Welcome to Comsys NZ's Software & Licensing department, where you'll find genuine software licenses, warranty extensions, and subscription services for your IT hardware. Browse our range of products from leading brands like SOPHOS, Ericsson, QNAP, NETGEAR, and Opengear. Whether you're extending warranty coverage, adding camera licenses, or purchasing network management subscriptions, we stock authentic, brand-new digital products ready for immediate delivery across New Zealand. All items come with manufacturer warranty and our 30-day returns policy. Business customers can open a trade account for volume pricing and 30-day credit terms.

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How to Choose the Right Software & Licensing Products

When shopping for software licenses and warranty extensions, it's important to match the product to your existing hardware and business requirements. First, identify the specific device model you need coverage for, as many licenses and warranty extensions are hardware-specific, like QNAP's warranty upgrades for their storage devices or SOPHOS support services for specific switch models.

Consider the duration of coverage you need. Most warranty extensions and subscription services in our range offer options from 1 to 5 years. Longer terms typically provide better value, but assess how long you plan to use the equipment. For software licenses like DIGIFORT's camera additions, ensure you're purchasing the correct number of licenses for your setup.

Finally, understand the level of service included. Products like Ericsson's NetCloud Advanced offer more features than their Essentials counterparts. For businesses in Auckland, Wellington, Christchurch and across New Zealand, we recommend opening a business account for the best pricing on volume purchases. Our product specialists can help you verify compatibility before you order to ensure you're getting exactly what your system requires.

Frequently Asked Questions