Warranty Information

Different product categories come with varying warranty periods. Most laptops, desktops and monitors include a standard 12-month manufacturer warranty, while premium business-grade devices often feature extended 3-year warranties. Networking equipment typically carries 12-24 month coverage, and peripherals like keyboards and mice usually have 12-month protection.

When you browse our product pages, you'll find specific warranty information listed in the specifications section. We recommend reviewing this information before adding items to your cart. For business customers with trade accounts, we can provide documentation of warranty periods for asset management purposes at the time of purchase.

All warranty claims are handled directly through our Auckland processing center, ensuring quick turnaround times for New Zealand customers. Unlike some retailers, we handle all warranty logistics with manufacturers on your behalf, so you only need to deal with our friendly customer support team. For items under warranty, we cover return shipping costs throughout New Zealand.